This Privacy Policy applies to the Tveels- Multivendor App mobile application, operated by PrashamTech. Your privacy is important to us, and we are committed to safeguarding your personal data in compliance with Google Play policies.

Information We Collect

We may collect the following information:

Personal Information: Name, mobile number, email address, and delivery address.
Order & Payment Information: Order details and payment-related information. All payments are processed securely through trusted third-party payment gateways, and we do not store credit/debit card details.
Location Information: Location data is collected only to enable delivery services, improve order accuracy, and determine service availability.
App Usage Data: App interactions and usage data to improve performance and user experience.

How We Use Your Information

We use the collected information to:

Process and deliver your orders
Provide customer support
Improve our services and personalize user experience
Send order updates, offers, and service-related communications

Data Sharing & Third Parties

We do not sell your personal information.
Your data is shared only when necessary with:

Delivery partners for order fulfillment
Payment gateway providers for secure transactions
Service providers required for app functionality

All third parties are required to follow applicable data protection standards.

Data Protection & Security

We use industry-standard security measures to protect your data against unauthorized access, misuse, or disclosure.

Data Retention & Deletion

We retain personal data only for as long as required to provide our services or to comply with legal obligations. Users may request deletion of their personal data by contacting us.

User Rights

You have the right to:

Access, update, or correct your personal information
Request deletion of your data
Opt out of promotional communications at any time

Children’s Privacy

This application is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected within the app or through official communication.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: PrashamTech
Mobile: +919686019158
Email: info@tveels.com

Delivery Zones

Banglore